We at Treasure 5 are committed to customer satisfaction and ensuring high-quality standards in our Alkaline Water Ionizer products.
1. Returns & Replacements
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Eligible Returns: Products can be returned if they are damaged, defective, or incorrectly delivered.
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Return Window: Returns must be requested within 7 days of delivery.
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Condition: Items must be unused, in original packaging, with proof of purchase.
2. Non-Returnable Items
Due to hygiene and health concerns, opened or used water ionizer products are not eligible for return unless proven defective.
3. Refunds
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Refunds will be processed to your original payment method within 7–10 business days after product inspection.
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Shipping charges are non-refundable unless the return is due to our error.
4. Cancellation Policy
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Orders can be cancelled within 24 hours of placing them.
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If the order has been shipped, cancellation is not possible.
5. Contact for Returns/Refunds
To initiate a return or refund, please contact us:
info@treasure5.com
📞 +91-7827935992