We at Treasure 5 are committed to customer satisfaction and ensuring high-quality standards in our Alkaline Water Ionizer products.

1. Returns & Replacements

  • Eligible Returns: Products can be returned if they are damaged, defective, or incorrectly delivered.

  • Return Window: Returns must be requested within 7 days of delivery.

  • Condition: Items must be unused, in original packaging, with proof of purchase.

2. Non-Returnable Items

Due to hygiene and health concerns, opened or used water ionizer products are not eligible for return unless proven defective.

3. Refunds

  • Refunds will be processed to your original payment method within 7–10 business days after product inspection.

  • Shipping charges are non-refundable unless the return is due to our error.

4. Cancellation Policy

  • Orders can be cancelled within 24 hours of placing them.

  • If the order has been shipped, cancellation is not possible.

5. Contact for Returns/Refunds

To initiate a return or refund, please contact us:
info@treasure5.com
📞 +91-7827935992